Monthly Archives: May 2012
Hello fellow Airgunners,
I wanted to take a moment and let everyone know about the relationship between myself and Hatsan USA. As you all know I met with the CEO of Hatsan USA while at the recent Shot Show in Vegas. I was immediately impressed with their philosophy and the quality of their airguns.
Hatsan is growing very rapidly here in the states. They came to the point where they needed to either hire someone full time or contract with someone to provide customer support and other services. Hatsan USA, recognizing my knowledge and expertise in the industry, contacted me about possibly providing these and services.
I’m happy to say that Hatsan USA has contracted directly with AirgunWeb to help provide customer support and product testing services. This is a business to business relationship vs an employer employee relationship. AirgunWeb remains independent and will continue to test and review products from other vendors and dealers.
We know that we have some ground to make up and this is a direct response to that need. I would like to ask you to please visit http://www.hatsanusa.com regularly as we will be updating the site with new information, product FAQs, and more.
If you have any customer service related questions, please visit the website and complete the new Customer Service form located under the Warranty / Service menu item. This will help us quickly address any questions or concerns.
I want to thank everyone for all the confidence that they have placed in me. I will do my very best to earn it.
With kind regards,
Rick Eutsler, Jr.
Hatsan USA Service